Should you have received damaged product or product innvad quality, or you have decided to return the product for any other reason, you may do so and request money refund.
  •  You have 14 calendar days to return an item from the date you received it.
  •  Any damaged items received must be reported within the 14 calendar days.
  •  Please fill the Return request form down below.
  •  Please ensure that the item you are returning is repackaged with all elements.
  •  The product must be returned in its original condition.
  •  Please include any invoice or proof of purchase.
  •  Shipping charges applied to the original purchase are non-refundable.
  •  Shipping costs for returned items are the responsibility of the customer and are non-refundable.
  •  You will be notified by email on receipt of the return.
  •  Once the item has been received and monitored, you will receive funds back within 10 business days. Funds are return to the same card from which the purchase of the product was made.
Please return your item to the below address with the order return form filled out to the best of your ability: Ventspils šoseja 64a, Jūrmala, Latvia LV-2110
Submit a return
You can find the order number in the confirmation email or in your customer profile.
Please be as descriptive as possible.

After submitting the form, you will automatically receive adress where the items should be returned.

 

Alternatively, you can fill the form in DOCX or PDF format and send it to support@forgardenandmore.com.